A. Yes, cleaning and stain removal is included in al kits. 95% of all stains including blood, perspiration, tar, grass, wine, mud, grease, food.
Q. What if my hem is torn or my dress needs other repair?
A. Expert seamstresses are trained staff who can handle most repairs for a small additional fee. Make a note on your paperwork when you send in your dress if you would like a repair quote.
Q. What items are considered accessories that are included in my preservation process for free?
A. Veil, headpiece, train, gloves, ring pillow, shawl, cape, garter, hand bag, handkerchief. Shoes, slip and silk bouquet can be cleaned at additional cost. If you'd like to clean more than 3 accessories additional fees may apply and can be paid for when sending the dress to be cleaned.
Q. What if I have other questions?
A. You can always call The Wedding Gown Preservation Company toll free at 1-800-305-3108 or chat with them live on their website http://www.gownpreservation.com if you have questions about the dress preservation or cleaning process. If you have questions about your payment/order please contact IDoTakeTwo.com